Heating, Cooling & Refrigeration Service
Frequently Asked Questions
You’ve got questions, we have answers! Here is a list of the most common questions we get regarding heating, cooling and refrigeration repair and installation.
FAQs
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How Often Should I Change The Filter?
Every 1-3 months for a standard 1” filter.
Every 3-6 months for a 4” media filter.
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How Long Does A System Last?
8-15 years depending on installation quality and maintenance.
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What can you check before we dispatch a technician?
-Make sure the thermostat and circuit breaker are set correctly.
-Make sure the filter is clean.
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How often should maintenance be done?
Twice a year. Spring for AC and Refrigeration, Fall maintenance for furnaces and heating systems.
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Why is my furnace short cycling?
Likely from a plugged filter, oversized system, undersized ductwork, or other reasons.
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What do i do if my AC or walk in is iced up?
Turn the system off, set fan on thermostat to “ON” and let the airflow melt the ice. There is likely other issues with the system that an experienced technician will need to troubleshoot.
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How do I schedule a service call?
By either calling the office or filling out a service request form.
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Why is my AC leaking water?
Likely from a plugged condensate drain, malfunctioned condensate pump, or rusted drain pan. A service technician can assist you.
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Why is my cooler running warm?
Check the condenser coil and make sure it is not plugged up and check the evaporator coil and make sure it is not iced up. Make sure the power chord or breaker is on. A technician can assist if further troubleshooting is needed.
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Why is there ice on my walk in cooler?
Can be caused by many things, from a door left open to a failed defrost clock. A technician can troubleshoot and resolve the issue.
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Should i have Maintenace on my refrigeration equipment?
Maintenance is critical to ensure reliable and energy efficient equipment.
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How can i pay an invoice?
Payment is convenient with Max Air Heating & Cooling. Simply pay an invoice online after a service call is completed, or the technician can take payment onsite.
HVAC Solutions Tailored To Your Needs
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Service
Our approach is simple: we prioritize your needs and provide honest recommendations without any sales gimmicks. Our technicians are dedicated to delivering reliable and trustworthy HVAC service, ensuring your complete satisfaction.
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Installation
If your HVAC or Refrigeration equipment has reached the end of its lifespan or repairs are no longer a cost-effective solution, we can guide you through the process of replacement. Our team will work closely with you to understand your needs and budget, recommending the most suitable options for your home or business.
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Maintenance
HVAC and Refrigeration equipment works around the clock to maintain comfortable environments in homes and buildings and keep food products at safe temperatures. Regular maintenance is crucial to maximize the lifespan of these systems, reduce energy costs, and minimize the risk of unexpected breakdowns. At Max Air Heating & Cooling, we have you covered with our comprehensive maintenance services.
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Emergency Repair
At Max Air Heating & Cooling, we are committed to providing top-notch service and expertise in HVAC and refrigeration repairs. Our team is ready to assist you in emergency situations, ensuring that your comfort and the safety of your products are not compromised.